At Artistic Media Design, we strive to provide our customers with the best possible service. If you are unsatisfied with your purchase, we offer a refund policy to ensure you are pleased with your experience.
Refunds will be issued under the following circumstances:
- If the product received is defective or damaged
- If the product received is different from the one ordered
- If the product does not meet the stated description
To request a refund, please contact our customer service team within 30 days of the delivery date. We will review your request and process the refund within 7-10 business days, provided the product is returned in its original condition.
Please note that we do not offer refunds for digital products, including design files, once they have been downloaded. If you have any questions or concerns, please don’t hesitate to contact us, and we’ll be happy to help.